We want to ensure satisfactory customer experience that’s why our return policy is set for 15 days of delivery. You can return or exchange almost everything within 15 days of delivery for a full Refund or Exchange.

Once we have received and inspected your return (usually within 72 hours of receipt), your exchange order will be processed and delivered to you within next 15 business days. In case of refund, it will be issued within 7 business days and you will receive an email confirmation that your return is completed.

Following the 15 Days Easy Returns Policy

For Incorrect Sizes:

  • Make a request to the customer service team for size change within 3 days after the arrival of your ordered product.
  • Email us few images of the Product within three days, if the size is not as per your ordered size, and you will get exchange/return for your Product. (Conditions Applied)
  • No product, color, and measurement changes after 24 hours of your order placement.
  • To restrict ideally the practice of generation of a resale value and return the product in case there is no sale and ordering different products for trial and selecting only one, no return/exchange will be issued for the customer ordering more than two similar products at a single time.

Custom Orders

Personalized or other customized product may not be returned for refund or exchange under any circumstances.

Also please note that in case of returns, customers would have to bear charges for shipping back the item to us. For Complete return instructions.

We do not accept returns against refunds for custom orders. Please understand that your custom order is specially made for you. All details including style, material, accessories are as per your choice and we are not likely to sell it to anyone else. If you need any further information, please e-mail vintagebirthdaystore@gmail.com.